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COVID-19 Update

To our valued customers,

Regarding your pool and the covid-19 pandemic.

As we continue to monitor and adhere to all Local, State and National guidelines regarding the COVID-19 outbreak, all of us here at Candlewood have your health and Safety on our mind.  While certain information and social restrictions have been fluid, few answers have been provided and may not be available to us for some time to come. We at Candlewood have been meeting daily to try to come up with a plan of action for all community pools and how they will be affected by the current sanctions.

We are currently preparing to open all our signed contracts as regularly scheduled. Any contracts that have yet to be signed could potentially be pushed back to a later opening date. Please understand that we are under the same guidelines as the rest of the country, so some of our year-round employees will be affected by this, the same as everyone else.  Any major renovation work signed after 3/20 will probably delay pool openings.  Deliveries from suppliers have slowed dramatically with the government restrictions.  We will have a better idea of the extent of the delay based on the work and when deposit is received. 

We are adhering to the following guidelines:

  • We will be working in smaller groups.
  • We will not be on the road during curfew
  • We have passed on all CDC guidelines to our employees, causing us to be susceptible to last minute self-quarantine which may reduce our workforce during this extremely busy time.
  • We will follow any further sanctions if enacted.

What can you do to help?

  • Have patience.  Since the information is changing almost hourly and there is no concrete end to the restrictions being implemented, things can change rapidly. 

If restrictions continue to apply past April 1st, facilities should be prepared that many openings will have to be delayed.  We do not have any information as to whether local regulatory agencies (Boards of Health) will have the ability to adhere to or have the staff for opening inspections or permit processing, and we do not know impact this will have on openings.  The restriction on gathering is already delaying scheduled certification processes for lifeguards. Additional delays could cause a shortage of available guards early in the season as well.  There is also a possibility that governing bodies may enact measures to help mitigate the re-certification process.  The bottom line is, it’s too early to make finite decisions.

  • Make your first scheduled contractual payment.  There are plenty of subsequent payments which can be altered if necessary, later.  This will help us pay our vendors and employees and mitigate delays.

Some things to think about:

Every facility that has lifeguards can request an addendum to their contract to open later than they are currently contracted to. We will be flexible in adjusting pricing, hours and days.  With schools being closed and children being home-schooled, there is no concrete evidence that graduations for High schools and Colleges will happen as scheduled; This may cause an extreme shortage of available employees for late May through June.

Facilities may have to be flexible not only with traditional opening dates but operating hours and coverage as well.  Health agencies may want pools sanitized or empty, even if there is still a ban on gatherings resulting in no operation.  This would still require some level of maintenance based on the facility.

Lastly, when facilities are open, it may be in the best interest for the community to take a few precautions that they haven’t exercised in the past:

  • A reduced number of tables, chairs, and lounges should be placed out this summer, which will encourage social distancing. 
  • Limits could also be potentially placed the number of patrons allowed in the pool area.
  • Time may need to be allotted (thirty to sixty minutes at the beginning or end of each day) to disinfect the furniture daily.
  • Pool passes and badges may need to be a visual inspection only (within social distancing requirements), reducing the use of a common pen/paper for sign-ins, and lifeguards should not handle any guest fees or paperwork on the behalf of the Association.
  • Special times for Seniors or children may also be required or recommended.
  • There may be limits placed on classes such as swimming lessons, water aerobics, volleyball etc.

Patience, cooperation, reason, and flexibility are of utmost of importance during this difficult time.  We have 1,300 summer employees who will be dependent on some income and we are dedicated to providing as little interruption of opportunity for work as possible.  By working together, all associations in New Jersey with their chosen vendors, may be able to have a successful summer. At the end of the summer we may not know if we took too many precautions to provide a safe environment, but we will certainly know if we took too few.  We will continue to update you on any changes, concerns, or legislative impact as we ourselves get more accurate detailed information that we feel will affect your summer season.

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